SHIPPING & RETURNS

SHIPPING POLICY

The shipping costs are stated in the price in the shopping basket when ordering in the webshop. When buying for min. €500  is delivered free of charge in Europe. Caball Therapy System sends the goods either as packages with GLS,  DHL or UPS.
 

Do you want your goods shipped in a certain way, time or similar. you can note it in the field "comments" on your order, then we try as much as possible to comply with your wishes. Delivery 2-5 days.
 

Payment terms for payment by card
Prices in the Webshop are stated incl. VAT for each item and excl. and including VAT in the shopping cart and on the order confirmation. Shipping prices and any discounts are stated in the shopping cart.
 

 

The amount will be deducted from your account when items are shipped from Caball Therapy's warehouse.

SERVICE & REPAIR

We offer a 2-year warranty on our products.
It is a condition for invoking the guarantee that the end user within the Warranty Period submits a written complaint no later than 14 days after the end user found or should have found the defect. The complaint must be sent to Caball Therapy Systems (CTS) or to the authorized Caball Therapy Systems reseller who has sold the product. The complaint must be accompanied by documentation in the form of an invoice or the like. which proves that the product was purchased either by Caball Therapy Systems or by an authorized Caball Therapy Systems reseller.